Privacy Policies

Shooting Star Sightseeing Inc. (hereinafter referred to as "the Company") recognizes the importance of protecting the personal information of our customers (hereinafter referred to as "Users") who use our services and website. We have established the following Privacy Policy (hereinafter referred to as "this Policy") to ensure the proper handling of personal information.
The Company ensures that all employees understand the importance of personal data protection and strictly complies with relevant laws and regulations to earn the trust and confidence of our customers.

1. Collection of Personal Information

The Company collects personal information through lawful and fair means, including but not limited to:

  • Inquiries and Reservations: Name, address, phone number, email address, desired date and time of service, departure point, destination, and other itinerary details.
  • Recruitment: Name, date of birth, contact details, information provided in resumes and CVs, and desired position.
  • Automated Collection: Cookies, IP addresses, browser types, device information, and access logs (collected anonymously via tools such as Google Analytics).

2. Purposes of Use

The Company uses collected personal information for the following purposes:

  • To arrange charter bus and private car services and ensure safe operations.
  • To provide price quotes, consultations, and responses to inquiries.
  • For essential business communications, including emergency contacts and lost property reports.
  • To improve our services, optimize our website, and perform marketing analysis.
  • For recruitment selection and communication during the interview process.

3. Security and Management

To prevent unauthorized access, loss, leakage, or alteration of personal information, the Company implements necessary and appropriate security measures, maintains robust internal management systems, and provides regular training and supervision to all employees handling personal data.

4. Disclosure to Third Parties

The Company will not provide personal information to third parties without the prior consent of the User, except in the following cases:

  1. When required by law or regulations.
  2. When necessary for the protection of human life, body, or property, and it is difficult to obtain the User's consent.
  3. When outsourcing tasks to business partners (e.g., accommodation providers or partner operators) necessary to fulfill the services requested by the User.

5. Use of Cookies and Analytics

This website uses Google Analytics to analyze usage and improve our services. Data is collected through cookies anonymously and does not identify individuals. Users can opt out of data collection by disabling cookies in their browser settings.
For more details, please refer to the Google Privacy & Terms site.

6. Disclosure, Correction, and Deletion

Upon request from the individual concerned, the Company will promptly respond to requests for the disclosure, correction, addition, deletion, or suspension of use of their personal information after verifying the individual's identity, in accordance with applicable laws.

7. Changes to this Policy

The Company reviews the handling of personal information as necessary to ensure continuous improvement. Any changes to this Policy will become effective immediately upon being posted on this website.

8. Contact Us

For inquiries regarding this Policy or the handling of personal information, please contact our support desk:

Shooting Star Sightseeing Inc.

3F, 5-13-10 Shiba, Minato-ku, Tokyo

TEL: +81-476-94-7101

FAX: +81-476-94-7102

Email: admin@sstjapan.com